Many consumers aren’t aware of their rights and choices when it comes to repairing their car. The following points are here to help clarify what you are entitled to after an accident.
You can send you car to the shop of your choice after an accident. Don’t let your insurance company tell you where to take your car, you pay them, you make the choice.
Your car can be towed to the shop of your choice after an accident or from impound, your insurance company can’t tell you otherwise.
If you’re a claimant (the damage isn’t your fault) you should demand original manufacturer parts (OEM) for your repair.Make sure your insurance policy calls for new OEM parts. Many insurance companies have policies that call for used or aftermarket parts. READ YOUR POLICY CAREFULLY.
You DO NOT have to get more than one estimate. After an accident you can have your car towed to Southern Auto Body and we can take it from there.
You DO NOT have to visit your insurance company’s drive through claims center. All you have to do is file the claim via telephone and let us take it from there.
Make sure your insurance company writes your estimate at a repair facility and not at your home or business. Your shop can negotiate with your insurance company to make sure you get the repair you deserve.Your insurance company doesn’t guarantee the work on your car, the shop does. We offer a 100% guarantee on all labor performed at Southern Auto Body.
If your car was towed to another shop after an accident you have the right to have it towed to the shop of your choice, even if they say the other shop has started repairs.